only the German version is legally binding

Including Information Notice

Protecting the security and privacy of your personal data is important to Elbacom. On this website Elbacom elektronische Bauteile und Componenten HandelsgmbH (Marktstrasse 1, A-7152 Pamhagen) Austria, Phone: +43 2174 26604 0) in its role of data controller is collecting and storing personal data.

This privacy statement shall apply in addition to all our Terms and Conditions. To ensure fair and transparent processing of your personal data and compliance with applicable laws on data protection, we provide you with the following information:

What personal data is collected and/or processed by Elbacom?

The following registration details shall be collected and processed unless a small volume of data is involved:

User´s Name
Salutation, if applicable title
Name and surname
Tel. no., Fax no.
E-Mail address
IP address

If the data is not provided by you, what is the source from which your personal data originates?

Elbacom may collect the above-mentioned personal data from other group companies, suppliers, customers, publicly available information on internet, social media or any other platform or a system/application used by Elbacom.

How do we use your personal data?

Elbacom uses the personal data we have about you for the following purposes:

  • Logging of access to our websites (IP address) for statistical purposes, optimize, improve and further develop our website, for instance by analyzing user behavior with respect to dates and times and the data volume called up on our website.
  • ​Communication about products, services and projects e.g. by responding to inquiries or requests.
  • Planning, performing and managing the (contractual) relationship e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services.
  • Advertising similar or identical products and/or services to the products or services already purchased and sending out newsletters.
  • Advertising products that are or may be of interest for you
  • Administrating and performing customer surveys, marketing campaigns, market analysis, contests, or other promotional activities or events.
  • Maintaining and protecting the security of our products, services and websites, preventing and detecting errors through the log files, security threats, fraud or other criminal or malicious activities.
  • Ensuring compliance with legal obligations (such as record keeping obligations), compliance screening obligations, and Elbacom´s policies or industry standards; and
  • Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.

We are entitled to use and process your personal data for these purposes by virtue of the performance of a contractual relationship, a legal obligation or the legitimate interest of Elbacom or third party such as but not limited to a real economic interest, direct marketing. If explicitly provided by you, consent can also be a legal basis for Elbacom to process or use your personal data.  This consent can be withdrawn at any time with effect for the future.


If the legal ground for processing your personal data is no longer available, Elbacom may only further process your personal data where there is another legal ground for the processing.

In addition, we employ cookies on our websites. You will find additional information on this subject in our Cookie Statement.

Does Elbacom share your personal data with a third party or country?

Elbacom may transfer your personal data to other companies, but only if and to the extent, such transfer is strictly required for the purposes mentioned above. Personal data may also be transferred to Elbacom suppliers or customers justified by a legal obligation or by the legitimate interest of Elbacom or its supplier or customer.

If legally permitted to do so, Elbacom may transfer personal data to courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of legal claims.

In connection with the operation of our websites and the services provided through our websites, Elbacom works with service providers (so-called data processors), such as hosting or IT maintenance, which only act upon instructions of Elbacom and are contractually bound to act in compliance with applicable data protection law and to provide appropriate technical and organizational security measures.

Recipients of personal data may possibly be located in countries outside of the European Union /European Economic Area (“third countries”), in which applicable laws do not offer the same level of data protection as the laws of your home country.

In such cases and unless permitted otherwise by applicable law, Elbacom is committed to take measures in order to ensure the recipients in the third country provides an adequate level of protection.

Elbacom transfers and shares personal data with recipients in third countries only if they have entered into EU Standard Contractual Clauses with Elbacom or – in case of US recipients – if the recipient is certified under the Privacy Shield.


How long will Elbacom store your personal data?

Unless explicitly indicated otherwise at the time of the collection of the personal data, we erase your personal data if the retention of the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed and to the extent the processing of personal data is no longer necessary for compliance with a legal obligation under applicable law (e.g. tax or commercial law).

Right of access to and rectification or erasure of personal data, restriction of processing, right to object to processing and right to data portability

Applicable data protection law provides you with the right to:

(i) obtain from Elbacom information on your personal data Elbacom holds and/or processes about you and receive a copy of your personal data being processed in a structured, commonly used and machine-readable format,

(ii) obtain from Elbacom the rectification of inaccurate personal data,

(iii) obtain from Elbacom the erasure of your personal data, unless processing of her/his personal data is necessary for compliance with applicable legal obligations,

(iv) obtain from Elbacom restriction of processing regarding her/his personal data,

(v) transmit your personal data which you actively provided to another recipient selected by you, and

(vi) object, on grounds relating to your particular situation, to processing of your personal data based on a legitimate interest of Elbacom or a third party.


Elbacom takes reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the Processing and the nature of the Personal Information. An example is the use of SSL technology (encryption, authentication, message integrity).

We would recommend that you log out of your account fully and take steps to delete any browsing history and cookies that may be stored to prevent that information being used by an unauthorized user.


Links to Other Websites

If any link is offered connecting to a third party website, it is as an accommodation to the respective third party site owner and without charge. Sites linked to and from this site are not necessarily under our control and we shall have no responsibilities or liabilities whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time. We do not necessarily endorse companies (or related products or services) to or from which this site is linked. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk. We hereby disclaim any rights to trademarks, service marks, tradenames, logos, copyrights, patents, domain names or other intellectual property interests of third parties.


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